Overall Experience Reviews For Sport Clips Haircuts of Liverpool - Cor Center

This was my first time getting a haircut at the Sports Clips location in Liverpool, NY. It was very easy to schedule an appointment online and my haircut by “Jenna” was excellent!! I finally found a location in the Baldwinsville/Liverpool area where I can get a great haircut.

Very unhappy. You need to get your systems and people in sync. I did a check in through the phone app. I showed up on time, checked in with my cell number, and was next on deck. They then proceeded to take two people before me. When I complained, they said they didn't know I was there, (even though I had checked in, and even though they never bothered to call my name.) During a previous visit, they realized that your system had me under a different name (i.e. Al H) At that time they assured me they would combine the two into one so there would be no further issues. Obviously, they did not do that. When I check in on-line, I show up as Albert H. When I check in at the store, it shows me as AlH. So I go to the end of the line. I give up. I now go to the Sports Clips on Route 11 in Cicero. Never any issues there. You have lost a customer forever. You really need to get your act together.

Always a great cut from Katrina ! The whole staff is friendly and makes you feel welcome !